Shipping Policy

DELIVERY TIME FRAME

Estimated delivery times to various cities of Pakistan are as follows;
Karachi
• Up to 4 working days
Lahore/Rawalpindi/Islamabad
• Up to 6 working days
Other Cities of Pakistan
• Up to 8 working days
These are estimated time frames. If our team foresees a delay, you will be informed accordingly.

SHIPPING FEES

Estimated delivery times to various cities of Pakistan are as follows;
Karachi
• Rs. 200/-
Lahore/Rawalpindi/Islamabad
• Rs. 250/-
Other Cities of Pakistan
• Rs. 300/-

DELIVERY PRACTICES

Reception of the Products

• For Cash on Delivery, sealed items or packages cannot be opened unless the payment is made to the Delivery Agent. The Delivery Agent shall not take the item back if the seal is opened.
• If you later find out that there is any issue with the product bought, you can request a return by calling our Customer Service +92 (0) 3-111-11-88-77 or email at info@thesportstore.pk
• Please keep in mind that the item’s condition has to confirm to our Returns Policy given on our website.

SECURITY

Order can only be delivered to a private address (e.g. home, work address). Kindly note that we cannot deliver any order to public places, streets, cafes and or restaurants. If the payment is made with a credit/debit card, the person receiving the order at the delivery address needs to show his or her CNIC to our delivery agent.